Online Courses Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and participation in the online courses (“Course”) provided by Faculty of Sport and Exercise Medicine UK (FSEM) (“we”, “us”, “our”).
By enrolling in the Course, you agree to comply with these Terms. If you do not agree, please do not proceed with enrolment.

2. Eligibility

To participate in the Course, you must:

  • Be aged 18 or over, or have consent from a parent/guardian if under 18.
  • Provide accurate registration information.
  • Have access to a stable internet connection and any required software listed in the Course description.

3. Payment and Fees

  • Course fees (if applicable) must be paid in full at the time of registration unless otherwise stated.
  • Payments are non-transferable.
  • We reserve the right to change pricing, but changes do not affect learners already enrolled.

4. Access to Course Materials

  • Once enrolled, you will receive access to the Course materials for a period stipulated within each course from the date of enrolment unless otherwise specified.
  • Course materials are for your personal, non-commercial use only.
  • You must not share, copy, distribute, modify, or reproduce any Course content without our written permission.

5. Intellectual Property

All Course content, including videos, text, graphics, assessments, and downloadable resources, are the intellectual property of FSEM or our licensors.
Nothing in these Terms grants you the right to use our trademarks, branding, or content beyond personal learning.

6. Behaviour and Participation

By joining the Course you agree to:

  • Engage respectfully in discussions, forums, and group activities.
  • Not upload or share material that is harmful, discriminatory, or infringes others’ rights.
  • Not misuse the learning platform (e.g., attempting to hack, disrupt, or reverse-engineer it).

We reserve the right to remove any participant violating these Terms with immediate effect and without refund.

7. Completion, Certification & CPD

  • A certificate of completion (or CPD hours, if applicable) will only be issued if all required modules, assessments, or activities are completed.
  • We offer no guarantee of achieving professional accreditation unless explicitly stated.

8. Cancellations & Refunds

  • Refunds are available within 48 hours of purchase only if you have not accessed or started the Course.
  • Once any part of the Course has been accessed, refunds will not be provided.
  • If we need to cancel or significantly alter the Course, we will notify you and offer a full refund or suitable alternative.

9. Technical Issues

We aim to ensure uninterrupted access to the Course, but:

  • We are not responsible for interruptions caused by your internet connection, device issues, or third-party platforms.
  • Planned maintenance will be communicated where possible.

If you experience technical problems, please contact activeconversations@movingmedicine.ac.uk .  Please include screenshots of any issues you incur.

10. Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages.
  • Our total liability for any claim relating to the Course is limited to the amount of the Course fee paid.

11. Data Protection & Privacy

Your personal information will be processed in accordance with our Privacy Policy, which complies with the UK GDPR and Data Protection Act 2018.
We only collect data necessary for providing access to the Course.

12. Changes to the Terms

We may update these Terms from time to time. If changes materially affect your participation, we will notify you via email or through the learning platform.